Privacy Policy

Thank you for visiting the My Local SEOs, LLC D/B/A Five Channels web site. This Privacy Policy sets out how we collect, store and use information about you when you use or interact with our website, https://fivechannels.com, and where we otherwise obtain or collect information about you. This Privacy Policy was last updated and is effective from June 29, 2018.

Contents

• Summary
• Our details
• Information we collect when you visit our website
• Information we collect when you contact us
• Information we collect when you interact with our website
• Information we collect when you place an order
• Our use of automated decision-making and profiling
• How we collect or obtain information about you from third parties
• Disclosure and additional uses of your information
• How long we retain your information
• How we secure your information
• Transfers of your information outside the European Economic Area
• Your rights in relation to your information
• Your right to object to the processing of your information for certain purposes
• Sensitive Personal Information
• Changes to our Privacy Policy
• Children's Privacy
• California Do Not Track Disclosures
• Copyright, credit and logo

Summary

This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

• Data controller: Jason Hall
• How we collect information: when you provide it to us (e.g. by contacting us, signing up for our newsletter, requesting a website audit), from your use of our website using cookies, and occasionally from third parties.
• Third Parties: When you visit our site, third parties (such as AdRoll, Google Analytics) may place cookies on their browsers for targeted advertising purposes.
• Information we collect: name, contact details, payment information, IP address, information from cookies, information about your computer or device, information about how you use our website, geographic location (based on IP address), company name or business name (if applicable), and VAT number (if applicable).
• How we use your information: for administrative and business purposes, to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
• Disclosure to third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, and where required by law.
• Do we sell your information to third parties: No.
• How we secure your information: using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data using SSL technology, and only granting access to your information where necessary.
• Use of cookies and similar technologies: we use cookies and similar information-gathering technologies including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy.
• Transfers outside the EEA: we will only transfer your information outside the European Economic Area if required by law or where appropriate safeguards are in place.
• Your rights: to access, correct, delete, restrict, receive in portable format, object to the use of, or withdraw consent to the use of your information; not to have significant decisions made about you based solely on automated processing; and to complain to a supervisory authority.
• Sensitive personal information: we do not knowingly or intentionally collect sensitive personal information. Please do not submit sensitive personal information to us.

Our Details

The data controller in respect of our website is Jason Hall. You can contact the data controller by writing to 981 Highway 98 E, STE 3340, Destin, FL, 32541. The data controller's representative and data protection officer is Tera Keister, reachable at the same address. If you have any questions about this Privacy Policy, please contact the data controller.

Information We Collect When You Visit Our Website

Web Server Log Information

We use a third party server to host our website called GoDaddy. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website, your browser version, and operating system. Our server is located in the United States of America.

Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) GDPR) and our legitimate interests in ensuring network and IT security (Article 6(1)(f) GDPR).

Cookies and Similar Technologies

We use cookies and similar technologies on our website, including essential, functional, analytical and targeting cookies and web beacons. You can reject some or all of the cookies we use by changing your browser settings, but doing so can impair your ability to use our website. For further information, please visit AllAboutCookies.org or see our cookies policy.

Information We Collect When You Contact Us

Email

When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email). We use a third party email provider, GoDaddy, to store emails. Emails are stored outside the EEA in the United States of America.

Contact Form

When you contact us using our contact form, we collect name, email address, business information, and your current digital marketing strategy information. We also collect any other information you provide, including optional information such as phone number or company name. Messages are stored on our third party provider's servers in the United States of America.

Phone

When you contact us by phone, we collect your phone number and any information provided during your conversation with us. We do not record phone calls. Phone information is processed by our third party telephone service provider, RingCentral (privacy policy).

Information We Collect When You Interact With Our Website

E-Newsletter

When you sign up for our e-newsletter, we collect your name and email address. We use MailChimp to send our newsletter and administer our mailing list. Information is stored outside the EEA on MailChimp's servers in the United States of America. Legal basis: your consent (Article 6(1)(a) GDPR).

Information We Collect When You Place an Order

When you place an order for goods or services, we collect your name, email address, billing address, shipping address, company name, VAT number (if applicable), and credit card information. We use TSYS to process payments. Legal basis: necessary to perform a contract (Article 6(1)(b) GDPR) and compliance with a legal obligation (Article 6(1)(c) GDPR).

Our Use of Automated Decision-Making and Profiling

We use automated decision making and/or profiling with tools such as web analytics, cookies, web beacons, and server log analysis tools. We also use targeting cookies to display advertisements to people who visit our website on other websites around the internet (e.g. using the Google AdSense network). Legal basis: our legitimate interests (Article 6(1)(f) GDPR).

How We Collect Information From Third Parties

We receive information about you from third parties in the following circumstances: (i) if you use a third party platform to contact us; (ii) from analytics providers such as Google; (iii) from advertising networks; and (iv) from search information providers. We may combine information we receive from third parties with information you provide to us directly.

Disclosure and Additional Uses of Your Information

Service Providers

We use a number of third parties to provide services which are necessary to run our business. These include: RingCentral (telephone), GoDaddy and MailChimp (email), GoDaddy and Network Solutions (hosting). Our third party service providers are located in the United States of America. We do not display the identities of all of our service providers publicly by name for security and competitive reasons; please contact us if you require further information.

Google Analytics

Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. You can opt out of Google Analytics by installing the browser plugin here. Information collected by Google Analytics is stored outside the EEA on Google's servers in the United States of America.

Other Disclosures

We may also disclose your information to: (i) our accountants, advisors, affiliates, business partners, independent contractors, and insurers; (ii) a potential buyer in the event of a sale of our business; (iii) law enforcement agencies and courts where required by law; and (iv) any other person with your prior consent.

How Long We Retain Your Information

We retain your information for no longer than necessary, taking into account any legal obligations (e.g. to maintain records for tax purposes) and the basis on which we collected it. In general: information collected via contact forms is retained for 2 years; newsletter subscriber information is retained until you unsubscribe; order information is retained for 7 years for tax and legal compliance purposes; website analytics data is retained for 26 months.

How We Secure Your Information

We use appropriate technical and organisational measures to protect your information against unauthorised or unlawful processing and against accidental loss, destruction or damage. These measures include: storing your information on secure servers; encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology; encrypting payments using SSL technology; and only granting access to your information where necessary.

Transfers of Your Information Outside the European Economic Area

We transfer your information outside the European Economic Area to the United States of America. Where we do so, we ensure appropriate safeguards are in place, including that the third parties we use who transfer your information outside the EEA have self-certified themselves as compliant with the EU-U.S. Privacy Shield. For further information, please see the European Commission's page on adequacy decisions.

Your Rights in Relation to Your Information

You have the following rights in relation to your information:

• The right to access your information and to receive information about its use
• The right to have your information corrected and/or completed
• The right to have your information deleted
• The right to restrict the use of your information
• The right to receive your information in a portable format
• The right to object to the use of your information
• The right to withdraw your consent to the use of your information
• The right not to have significant decisions made about you based solely on automated processing of your information, including profiling
• The right to complain to a supervisory authority (in the UK, the Information Commissioner's Office)

To exercise any of these rights, please contact us at the address below. We will respond to your request within one month. We may need to verify your identity before responding.

Your Right to Object

You have the right to object to our use of your information for direct marketing purposes (including profiling for direct marketing purposes). You also have the right to object to our use of your information for purposes based on our legitimate interests. If you object, we must stop using your information for that purpose unless we can demonstrate compelling legitimate grounds for the use of your information which override your interests, rights and freedoms, or the use of your information is for the establishment, exercise or defence of legal claims.

Sensitive Personal Information

We do not knowingly or intentionally collect what is commonly referred to as "sensitive personal information." Please do not submit sensitive personal information about you to us. If you do submit sensitive personal information for any reason, the submission of that information constitutes your explicit consent to our storing and using that information in accordance with this Privacy Policy and applicable law.

Changes to Our Privacy Policy

We update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date at the beginning of the policy. Our processing of your information will be governed by the practices set out in the new version of the Privacy Policy from its effective date onwards. Where we make major changes or intend to use your information for a new purpose, we will notify you by email (where possible) or by posting a notice on our website, and will obtain your prior consent where required.

Children's Privacy

Because we care about the safety and privacy of children online, we comply with the Children's Online Privacy Protection Act of 1998 (COPPA). We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18. If we are notified that we have received information pertaining to persons under the age of 18, we will, where required by law, immediately obtain the appropriate parental consent or delete the information from our servers. To notify us, please write to: 981 Highway 98 E, STE 3340, Destin, FL 32541.

California Do Not Track Disclosures

"Do Not Track" is a privacy preference that users can set in their web browsers. At this time, we do not respond to Do Not Track browser settings or signals. In addition, we use other technology that is standard to the internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the website. Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal. For information on how to opt out from tracking technologies used on our website, see our cookies policy.

Copyright, Credit and Logo

This Privacy Policy is based on a General Data Protection Regulation (GDPR) compliant template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org. The copyright in this Privacy Policy is either owned by, or licensed to, us and is protected by copyright laws around the world. All intellectual property rights in this document are reserved.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Five Channels (My Local SEOs, LLC)
981 Highway 98 E, STE 3340, Destin, FL 32541
Phone: (850) 792-4812